The Klemantaski Collection
PO Box 8204
Stamford, CT 06905-8204 U.S.A.
TELEPHONE:
(203) 461-9804
FAX: (203) 968-2970
E-mail:
info@klemcoll.com
Website:
www.klemcoll.com
Blog:
klemcoll.wordpress.com
PRIVACY, SECURITY, REFUND, COOKIE & BREXIT POLICIES
Privacy. The Klemantaski Collection values
the trust our customers place in us. Respecting
privacy and confidentiality is vital to maintaining
that trust.
In the course of serving our customers, we may
collect and retain certain non-public personal and
financial information. The Klemantaski Collection
does not disclose any non-public information about
you without your permission, except to service
providers such as credit card processors, or as may
be required by law.
Security. To help ensure that any information
you provide to us will not be disclosed
inappropriately, we maintain physical, electronic
and procedural safeguards. Our web site uses an SSL
Certificate while prompting the user for their
personal and credit card information. That
information is stored in the server's secure
directory. We then receive an email stating that an
order has been received. None of your secure
information is transmitted via email. We then access
the secure server and obtain your information which
is then erased from the server. Also, we do not keep
any credit card information on our systems after
processing your order.
If you have any questions about the confidentiality
and security of your personal and financial
information, please feel free to contact us.
Refunds. Any photographic print or book
purchased through our website or otherwise, except
for Custom Orders, may be returned for either credit
or refund (including our shipping charges) within 30
days of receipt, provided that any such item is
returned at your expense in its original packaging
and insured for its full retail value. Custom Orders
include prints on paper larger than 16x20 inches or
orders containing prints on paper smaller than 16x20
inches with a total order value in excess of $1,500.
Custom Orders are not returnable for credit or
refund.
Cookies. Our website uses cookies to retain customer selections of images saved by the
customer.
Notice to U.K. Customers. As a result of Brexit there have been changes to the VAT
regulations in the U.K. which affect the sale of products and services from the U.S.A. to
customers in the U.K. As a result we are no longer able to accept orders for our products
and services for delivery into the U.K. with a total value, before shipping costs, of less
than £135 (currently approximately $190) unless the customer has a VAT number. Orders
with a value greater than the foregoing amount will be fulfilled as in the past.
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