The Klemantaski Collection
PO Box 8204
Stamford, CT 06905 U.S.A.
TEL: (203) 461-9804 / FAX: (203) 968-2970
PRIVACY, SECURITY & REFUND POLICIES
Privacy. The Klemantaski Collection values the trust our
customers place in us. Respecting privacy and confidentiality is
vital to maintaining that trust.
In the course of serving our customers, we may collect and
retain certain non-public personal and financial information. The
Klemantaski Collection does not disclose any non-public
information about you without your permission, except to
service providers such as credit card processors, or as may be
required by law.
Security. To help ensure that any information you provide to us
will not be disclosed inappropriately, we maintain physical,
electronic and procedural safeguards. Our web site uses an SSL
Certificate while prompting the user for their personal and credit
card information. That information is stored in the server's
secure directory. We then receive an email stating that an order
has been received. None of your secure information is
transmitted via email. We then access the secure server and
obtain your information which is then erased from the server.
Also, we do not keep any credit card information on our systems
after processing your order.
If you have any questions about the confidentiality and security
of your personal and financial information, please feel free to
Refunds. Any photographic print or book purchased through
our website or otherwise, except for Custom Orders, may be
returned for either credit or refund (including our shipping
charges) within 30 days of receipt, provided that any such item
is returned at your expense in its original packaging and insured
for its full retail value. Custom Orders include prints on paper
larger than 16x20 inches or orders containing prints on paper
smaller than 16x20 inches with a total order value in excess of
$1,500. Custom Orders are not returnable for credit or refund.